Effective Date: 01/05/2025
These Terms of Service (“Terms”) govern the use of the website www.drivelabs.is (the “Website”) and the products and services provided by DriveLabs (“Company,” “we,” “our,” or “us”). By accessing and using our Website and services, you (“Customer,” “you,” or “your”) agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should refrain from using our Website or services.
1. General Information
DriveLabs offers products intended solely for research purposes. By purchasing from us, you confirm that you are legally permitted to purchase and use these products in your jurisdiction and that they are not intended for human consumption or medical use, unless otherwise explicitly stated.
2. Acceptance of Terms
By accessing or using the Website and placing an order with DriveLabs, you agree to comply with these Terms and any other terms, policies, or guidelines posted on the Website. These Terms may be updated periodically, and we will notify you of any significant changes by posting the revised version on this page with an updated Effective Date. Continued use of the Website after such updates constitutes your acceptance of the revised Terms.
3. Product Disclaimer
All products sold by DriveLabs are for research purposes only and are not intended for human consumption, use as dietary supplements, or medical treatments. It is your sole responsibility to ensure compliance with all applicable laws, regulations, and import/export restrictions in your jurisdiction regarding the purchase and use of these products.
4. Account Creation and Security
To place an order, you may be required to create an account. You are responsible for providing accurate, up-to-date information during the account registration process and for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you suspect any unauthorized use of your account or any other breach of security.
- Age Requirement: By accessing the Website and placing an order, you confirm that you are at least 18 years old and legally permitted to purchase the products offered by DriveLabs.
5. Ordering and Payment
Orders are placed via our Website, and payments are processed through secure payment gateways. We accept payment via various methods. All prices are listed in AUD (Australian Dollars) and are subject to change without notice. The final price, including applicable taxes and shipping costs, will be displayed at the checkout before you complete your purchase.
- Order Acceptance: Orders placed through the Website are subject to acceptance by DriveLabs. A confirmation email will be sent upon order receipt; however, this does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability issues, pricing errors, or suspected fraudulent activity.
6. Shipping and Delivery
DriveLabs ships products within Australia and to select international locations. Shipping fees and delivery times vary based on the destination and the shipping method selected. You are responsible for ensuring that the delivery address you provide is accurate.
- Customs and Import Restrictions: It is the customer’s responsibility to ensure compliance with local customs laws and import restrictions. DriveLabs is not liable for any issues or delays related to customs clearance, taxes, or duties imposed on international shipments.
7. Returns and Refunds
Due to the nature of our products, we generally do not accept returns unless:
- The product is defective or damaged upon arrival.
- An incorrect item was shipped.
If you believe your order qualifies for a return or refund, please contact our customer service team at support@drivelabs.is within 7 days of receiving the product.
8. Intellectual Property
All content provided on the Website, including but not limited to logos, trademarks, text, images, videos, and graphics, is the property of DriveLabs and is protected by Australian and international copyright and intellectual property laws. You may not reproduce, modify, or distribute any content from the Website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by applicable law, DriveLabs shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, without limitation, damages for lost profits, business interruption, or loss of data, arising from:
- The use or inability to use our products.
- Any health issues or legal consequences that arise from using our products.
- Errors or inaccuracies in product descriptions or pricing.
Your sole and exclusive remedy for dissatisfaction with our products or services is to discontinue use of the products.
10. Indemnity
You agree to indemnify, defend, and hold harmless DriveLabs, its affiliates, directors, officers, employees, and agents from and against any and all claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of:
- Your use of the Website or products.
- Any breach of these Terms.
- Any violation of applicable laws, regulations, or third-party rights.
11. Privacy and Data Protection
Your use of the Website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to the collection and processing of your personal information in accordance with our Privacy Policy.
12. User Conduct
You agree not to engage in any activity that could harm or disrupt the Website or its functionality, or interfere with other users’ ability to access and use the Website. This includes, but is not limited to:
- Transmitting harmful software or malware.
- Engaging in unauthorized access or data extraction.
- Attempting to circumvent security measures.
13. Third-Party Links
Our Website may contain links to third-party websites or services. DriveLabs is not responsible for the content or practices of these third-party sites, and we encourage you to review their privacy policies before sharing any personal information.
14. Modifications to Products and Services
DriveLabs reserves the right to modify, discontinue, or temporarily suspend any product or service offered through the Website at any time without notice. We will not be liable for any modifications, discontinuations, or suspensions.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from or related to these Terms shall be subject to the jurisdiction of the courts located in [State or Territory], Australia.
16. Dispute Resolution
In the event of a dispute, we encourage you to contact us at support@drivelabs.is to resolve the matter amicably. If a resolution cannot be reached, legal proceedings may be pursued in accordance with Australian law.
17. Force Majeure
DriveLabs will not be held liable for any failure or delay in performance of its obligations under these Terms due to causes beyond our reasonable control, including, but not limited to, natural disasters, governmental actions, war, or technical failures.
18. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be amended to reflect the intention of the original provision as closely as possible.
19. Entire Agreement
These Terms, together with any other policies or guidelines referenced herein, constitute the entire agreement between you and DriveLabs regarding your use of the Website and our products. Any prior agreements, communications, or representations are superseded by these Terms.
20. Contact Us
If you have any questions regarding these Terms, the Privacy Policy, or any other inquiries, please contact us at:
DriveLabs
Email: support@drivelabs.is